Description

What does kindness have to do with business? A lot!!! Customer service can either keep customers from returning or it can do quite the opposite - it can keep your customers coming back and even better - bring you new clients/customers BECAUSE of your customer service. That begins with KINDNESS - a client/customer that feels you've gone the extra mile to meet their unique needs will remember that. We are honored that Beekman 1802 has offered to conduct a Kindness Workshop via zoom. They typically offer this workshop for larger corporations such as Pfizer, Xerox, etc. You have several options to attend - you can join us at Mercedes-Benz of Louisville (space limited) and bring your lunch or you can join from your office/home. Once registered, you'll be sent the Zoom link. They are donating their time for this workshop but we will include a donation to a charity of their choice as a thank you to them. Dr. Brent and Josh were celebrity judges for our 2018 Dancing With Prospect Stars event so some of you may have met them! They call all their customers NEIGHBORS and have helped grow the tiny burb of Sharon Springs, NY into a thriving artisan community while remaining humble and growing a business recognized around the world. The secret to their success is KINDNESS and they want to share this with you. You can learn more about their story at https://beekman1802.com/pages/the-founders.